{"id":1875,"date":"2025-08-25T23:22:14","date_gmt":"2025-08-25T23:22:14","guid":{"rendered":"https:\/\/preview.lecmo.shop\/?page_id=1875"},"modified":"2025-09-21T01:39:57","modified_gmt":"2025-09-20T21:39:57","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/lecmo.com\/pt\/return-policy\/","title":{"rendered":"Pol\u00edtica de devolu\u00e7\u00e3o"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1875\" class=\"elementor elementor-1875\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-1c4311c wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"1c4311c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f8f02b color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"1f8f02b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"126\" data-end=\"171\"><strong data-start=\"129\" data-end=\"169\">Pol\u00edtica de devolu\u00e7\u00e3o \u2013 Perfume LECMO<\/strong><\/h2><p>\u00a0<\/p><h3 data-start=\"2296\" data-end=\"2319\"><strong data-start=\"2300\" data-end=\"2317\">1.<\/strong> <strong>Janela de retorno<\/strong><\/h3><p data-start=\"49\" data-end=\"150\">Voc\u00ea tem <strong data-start=\"58\" data-end=\"70\">48 horas<\/strong> (dois dias) a partir da data de recebimento do item para solicitar uma devolu\u00e7\u00e3o ou troca.<\/p><hr data-start=\"2291\" data-end=\"2294\" \/><h3 data-start=\"2296\" data-end=\"2319\">\u00a0<\/h3><h3 data-start=\"2296\" data-end=\"2319\"><strong data-start=\"2300\" data-end=\"2317\">2. Elegibilidade de devolu\u00e7\u00e3o<\/strong><\/h3><p data-start=\"174\" data-end=\"401\" class=\"translation-block\">Para ser eleg\u00edvel para uma devolu\u00e7\u00e3o, o produto deve estar nas <strong data-start=\"228\" data-end=\"246\">mesmas condi\u00e7\u00f5es<\/strong> em que foi recebido: <strong data-start=\"269\" data-end=\"286\">sem uso<\/strong> , com <strong data-start=\"293\" data-end=\"310\">as etiquetas<\/strong> originais e na <strong data-start=\"323\" data-end=\"345\">embalagem original<\/strong> . Voc\u00ea tamb\u00e9m precisar\u00e1 da <strong data-start=\"368\" data-end=\"400\">nota fiscal ou comprovante de compra<\/strong> .<\/p><hr data-start=\"2291\" data-end=\"2294\" \/><h2 data-start=\"403\" data-end=\"428\">\u00a0<\/h2><h2 data-start=\"403\" data-end=\"428\"><strong>3. Diretrizes de substitui\u00e7\u00e3o<\/strong><\/h2><p data-start=\"429\" data-end=\"497\">Para garantir a satisfa\u00e7\u00e3o do cliente, a LECMO seguir\u00e1 estas diretrizes:<\/p><ul data-start=\"498\" data-end=\"650\"><li data-start=\"498\" data-end=\"572\"><p data-start=\"500\" data-end=\"572\" class=\"translation-block\"><strong data-start=\"500\" data-end=\"515\">Substitui\u00e7\u00e3o<\/strong> em caso de danos nas <strong data-start=\"542\" data-end=\"569\">bombas, tampas ou frascos<\/strong> .<\/p><\/li><li data-start=\"573\" data-end=\"650\"><p data-start=\"575\" data-end=\"650\" class=\"translation-block\"><strong data-start=\"575\" data-end=\"607\">Substitui\u00e7\u00e3o do conjunto de perfumes<\/strong> dependendo da <strong data-start=\"625\" data-end=\"649\">extens\u00e3o dos danos<\/strong> .<\/p><\/li><\/ul><hr data-start=\"2291\" data-end=\"2294\" \/><h2 data-start=\"652\" data-end=\"676\">\u00a0<\/h2><h2 data-start=\"652\" data-end=\"676\"><strong>4. <\/strong><strong>Como iniciar uma devolu\u00e7\u00e3o<\/strong><\/h2><p data-start=\"677\" data-end=\"970\" class=\"translation-block\">Entre em contato conosco pelo e-mail <a href=\"mailto:sales@lecmo.org\" target=\"_self\"><strong data-start=\"691\" data-end=\"709\">sales@lecmo.org<\/strong><\/a> ou <strong data-start=\"713\" data-end=\"747\"><a href=\"tel:+971 508877701\" target=\"_self\">pelos telefones +971 508877701<\/a> \/ <a href=\"tel:+971 45914646\" target=\"_self\">+971 45914646<\/a><\/strong> .<br data-start=\"748\" data-end=\"751\"> Caso seu pedido de devolu\u00e7\u00e3o seja aceito, enviaremos uma <strong data-start=\"806\" data-end=\"831\">etiqueta de envio para devolu\u00e7\u00e3o<\/strong> e <strong data-start=\"836\" data-end=\"852\">instru\u00e7\u00f5es<\/strong> sobre como e onde enviar o pacote.<br data-start=\"891\" data-end=\"894\"> Itens devolvidos <strong data-start=\"910\" data-end=\"948\">sem autoriza\u00e7\u00e3o pr\u00e9via de devolu\u00e7\u00e3o<\/strong> n\u00e3o ser\u00e3o aceitos.<\/p><p data-start=\"972\" data-end=\"1092\" class=\"translation-block\">Voc\u00ea sempre pode entrar em contato conosco para qualquer d\u00favida relacionada a devolu\u00e7\u00f5es atrav\u00e9s do e-mail <strong data-start=\"1035\" data-end=\"1053\"><a class=\"decorated-link cursor-pointer\" href=\"mailto:sales@lecmo.org\" rel=\"noopener\" data-start=\"1037\" data-end=\"1051\" target=\"_self\">sales@lecmo.org<\/a><\/strong> ou <strong data-start=\"1057\" data-end=\"1091\"><a href=\"tel:971 508877701\" target=\"_self\">pelos telefones +971 508877701<\/a> \/ <a href=\"tel:+97145914646\" target=\"_self\">+971 45914646<\/a><\/strong> .<\/p><hr data-start=\"2291\" data-end=\"2294\" \/><h2 data-start=\"1094\" data-end=\"1114\">\u00a0<\/h2><h2 data-start=\"1094\" data-end=\"1114\"><strong>5. Danos e Defeitos<\/strong><\/h2><p data-start=\"1115\" data-end=\"1302\">Por favor, inspecione seu pedido ap\u00f3s o recebimento e <strong data-start=\"1158\" data-end=\"1184\">entre em contato conosco imediatamente<\/strong> se o item estiver com defeito, danificado ou se voc\u00ea recebeu o item errado, para que possamos avaliar o problema e corrigi-lo.<\/p><p>\u00a0<\/p><hr data-start=\"2291\" data-end=\"2294\" \/><h2 data-start=\"1304\" data-end=\"1340\">\u00a0<\/h2><h2 data-start=\"1304\" data-end=\"1340\"><strong>6. Exce\u00e7\u00f5es \/ Itens n\u00e3o retorn\u00e1veis<\/strong><\/h2><p data-start=\"1341\" data-end=\"1560\" class=\"translation-block\">Certos tipos de itens n\u00e3o podem ser devolvidos, como <strong data-start=\"1392\" data-end=\"1411\">produtos personalizados<\/strong> (encomendas especiais ou itens personalizados) e <strong data-start=\"1455\" data-end=\"1478\">produtos de higiene pessoal<\/strong> .<br data-start=\"1479\" data-end=\"1482\"> Se voc\u00ea tiver d\u00favidas ou preocupa\u00e7\u00f5es sobre o seu produto espec\u00edfico, entre em contato conosco.<\/p><hr data-start=\"2291\" data-end=\"2294\" \/><p>\u00a0<\/p><h2 data-start=\"1562\" data-end=\"1578\">\u00a0<\/h2><h2 data-start=\"1562\" data-end=\"1578\"><strong>7. Pol\u00edtica de Reembolso<\/strong><\/h2><p data-start=\"1579\" data-end=\"1810\" class=\"translation-block\">O <strong data-start=\"1581\" data-end=\"1596\">reembolso integral<\/strong> ser\u00e1 feito para o <strong data-start=\"1619\" data-end=\"1646\">m\u00e9todo de pagamento original<\/strong> . Processaremos o reembolso <strong data-start=\"1675\" data-end=\"1698\">assim que poss\u00edvel<\/strong> ap\u00f3s recebermos o produto, mas pedimos que aguarde <strong data-start=\"1746\" data-end=\"1763\">at\u00e9 30 dias<\/strong> a partir da data de recebimento do produto.<\/p><p data-start=\"1812\" data-end=\"1908\" data-is-last-node=\"\" data-is-only-node=\"\">Os reembolsos s\u00e3o processados para o <strong data-start=\"1841\" data-end=\"1868\">m\u00e9todo de pagamento original<\/strong>, a menos que acordado de outra forma pela administra\u00e7\u00e3o.<\/p><hr data-start=\"2291\" data-end=\"2294\" \/><h3 data-start=\"2296\" data-end=\"2319\">\u00a0<\/h3><h3 data-start=\"2296\" data-end=\"2319\"><strong data-start=\"2300\" data-end=\"2317\">8. Contate-nos<\/strong><\/h3><p data-start=\"2320\" data-end=\"2455\">Caso tenha alguma d\u00favida sobre nossa Pol\u00edtica de Privacidade, entre em contato conosco em:<br data-start=\"2393\" data-end=\"2396\" \/><a href=\"mailto:sales@lecmo.com\">sales@lecmo.com<\/a><br data-start=\"2424\" data-end=\"2427\" \/><a href=\"tel:+971508877701\">+971508877701<\/a><\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Devolu\u00e7\u00e3o \u2013 Perfume LECMO 1. Prazo para Devolu\u00e7\u00e3o Voc\u00ea tem 48 horas (dois dias) a partir da data de recebimento.<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1875","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lecmo.com\/pt\/wp-json\/wp\/v2\/pages\/1875","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lecmo.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lecmo.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lecmo.com\/pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/lecmo.com\/pt\/wp-json\/wp\/v2\/comments?post=1875"}],"version-history":[{"count":0,"href":"https:\/\/lecmo.com\/pt\/wp-json\/wp\/v2\/pages\/1875\/revisions"}],"wp:attachment":[{"href":"https:\/\/lecmo.com\/pt\/wp-json\/wp\/v2\/media?parent=1875"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}